SPECIALISED BUSINESS TRAVEL SERVICES
YOUR
TRAVEL TEAM
Nobody
enjoys the call centre experience and in an industry where
relationship building is key we find the concept unacceptable.
How can you build a beneficial connection with a supplier
if you never speak to the same person twice, what do they
know about your exact needs?
By
working with TMG Corporate you will receive:
- A
compact team of travel experts personally managing your
account on both a day to day basis but also at a strategic
development level
- A
'one stop shop' for all your business travel requirements
- Someone
at the end of the phone/ email who knows your name, demands
and exact needs of your company
- An
industry leading Service Level Agreement
- Friendly,
highly skilled professionals at your service 24 hours
a day, 7 days a week
We
pride ourselves on the quality of our employees and in an
industry where high levels of staff turnover abound we are
delighted, and proud, to report that our business travel
consultants and management team have been with us for on
average over 10 years.
This
not only allows us to offer a high level of continuity to
our clients but also ensures that our business travel teams
are full of experience not only in the provision of business
travel services but also providing the highest levels of
service to which our clients have become accustomed.
As
a company we hold the Investor in People accreditation
as a sign of our ongoing commitment to recruiting, developing
and retaining the best people.
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SERVICES
OVERVIEW
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Flight
reservations
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Full
access to all available airlines worldwide including
no-frills carriers and specially negotiated fares. |
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Hotel
reservations
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Access
the best rates for any destination including last minute
availability and preferred programmes. |
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Rail
reservations
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UK
domestic rail, Eurostar and International rail all bookable
at the best available rates. |
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Car
Hire reservations
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Access
some exceptionally low rates for car hire across the
globe including preferred rates. |
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Ferry/
Sea reservations
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We
access great rates for journeys across the English Channel,
Irish Sea and beyond including Eurotunnel. |
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Passport
& Visa assistance
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Full
support in the acquisition or renewal of new Passports
and Visas from application to delivery. |
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Airport
assistance
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A
whole string of ancillary service includes parking,
lounge access, meet & greet VIP services. |
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Travel
Policy Implementation & Review
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We
don't just monitor and enforce your corporate travel
policy we also review and suggest improvements. |
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Management
Information |
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Get
a thorough understanding of your business travel profile
and spend |
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Conference
and Meeting Management
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From
'simple' venue finding through to full conference management
we can help as you need. |
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Expense
Management
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We
offer a number of options regarding payment. From credit
accounts through to lodged and credit cards. |
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Account
Management |
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A
dedicated and highly personalised account management
process for each and every client. |
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Global
Travel Management |
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TMG
Global is a partnership of like minded, independent
travel companies across the globe. |
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Traveller
Security Advice & Location |
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Instant
assistance for your travellers at times of crisis and
emergency including our location software. |
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ONLINE
BOOKING SUITE
For
well over 10 years now online booking has been proclaimed
as the future of business travel. Although the initial expectations
of online 'take-up' have proved to be well wide of the mark
at TMG Corporate we have been quietly and diligently investing
in online booking technology for the benefit of our clients.
We're
not bandwagon jumpers and don't chase the latest fads, our
approach to technology is to thoroughly review our options
and only invest in options that are going to provide a true
and demonstrable benefit to both us as a business and our
clients. As such, we now offer a comprehensive suite of
online booking tools that have been developed with the business
traveller in mind.
Simple
to use yet highly powerful an online environment that offers
your bookers access to all the options, rates and fares
whilst also managing the booking process in a manner that
strictly sits within your corporate travel policy and authorisation
process.
We'll
provide full and ongoing training on our tools, via Webex
or at your premises- whichever is your preference. You will
also be safe in the knowledge that your account management
team is just a quick and simple phone call away should you
need any advice or have a booking query and we won't charge
you any arbitrary fees for seeking online support!
For
those companies looking to move their bookers away from
a traditional travel procurement approach (by phone to their
travel team) to exploit savings opportunities then we have
highly sophisticated, highly tested change management techniques
that lead to significantly increased levels of online adoption
that are, crucially, sustainable.
We
hold regular Webex demonstrations of our online tools allowing
potential users to see their power in action to find out
about the next session or for a personal demonstration please
contact our online team.
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ONLINE
AT A GLANCE
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Bookable
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Flights,
hotels,
rail
and car
hire
all bookable 24/7 through our online suite. |
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Full
access
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Search
and book a complete range of travel suppliers in one
search including 'no-frills' airlines. |
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Best
rates
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Direct
access to the best rates including special offers, TMG
negotiated rates and your own corporate supplier deals. |
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Travel
policy
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All
reservations made in line with the parameters of your
corporate travel policy. |
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Authorisations
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Automated
e-authorisations to ensure a quick and hassle free travel
approval process. |
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Hold
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The
ability to hold reservations if you are not quite ready
to confirm your booking right away. |
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Express
check-out
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Our
simple user interface allows you to secure your reservations
with just a few clicks of the mouse. |
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Interactive
hotel mapping
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Search
for hotels by preferred property programme, rate, distance
from postcode. |
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Management
information
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Full
integration with your management information reporting
including environmental reports. |
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Data
access
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Full
access to all booking data for both historic and future
reservations. |
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Multi-lingual
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Full
support for a wide range of different languages, ideal
for clients with global locations.. |
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Support |
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Full
and comprehensive telephone support provided by your
account management team. |
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